Privacy Policy

Last Updated: May 2025

Introduction

This Privacy Policy explains how Rising High (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you access our website, programs, courses, WhatsApp groups, consulting services, and digital products (“Services”).
By using our Services, you agree to this Privacy Policy.

Scope of the Policy

This policy applies to all information collected through:

• Our website: www.risinghigh.in
• WhatsApp communication
• Email and phone interactions
• Enrollment forms
• LinkedIn Optimization, Personal Branding, Resume Services
• Coaching calls, webinars, workshops, and masterclasses

This policy does not cover:

• Third-party websites
• Payment gateways
• External links
• Platforms outside our control (Zoom, Google Forms, WhatsApp, etc.)

Information We Collect

We collect information that you voluntarily share while using our Services, including:

Personal Identification Data

• Full name
• Email address
• Phone number
• City / Country
• LinkedIn Profile
• Resume/CV
• Education & work details
• Social profile links

Service-Related Data

• Session notes
• Assignments or worksheets
• Feedback forms
• Profile optimization content
• Resume content shared by you

Technical Information

• IP address
• Browser/device type
• Website usage analytics (via tools like Google Analytics)

Communication Data

• Emails
• WhatsApp chats
• Inquiry messages
• Audio/video call records (only if consented)

We do not collect or store credit card/bank details.

How We Use Your Information

We use your information to:

• Deliver LinkedIn optimization and personal branding services
• Build resumes & professional documents (when purchased)
• Personalize your coaching experience
• Provide customer support
• Share program updates
• Communicate schedule, reminders, worksheets, or recommendations
• Improve our services and content
• Maintain internal records

We never sell or trade your personal data.

Legal Basis for Processing

We process your personal data on the basis of:

• Your consent
• Contractual necessity (to deliver paid services)
• Legitimate business interests (improving services, quality monitoring)
• Legal compliance when required

Consent

By registering for any Rising High service or sharing your information voluntarily, you provide consent for us to collect and process your data as per this policy.
You may withdraw consent anytime by emailing support@risinghigh.in.
Withdrawal of consent may limit your ability to use certain services.

Data Storage & Security

We use:

• Password-protected systems
• Encrypted documents
• Restricted team access
• Secure cloud storage

While we take all reasonable precautions, no system is fully immune from security risk.
Data shared on WhatsApp, Zoom, Google Forms, LinkedIn, or third-party tools follow their own policies.

Data Retention

We retain data only as long as necessary for service delivery, legal compliance, or internal record-keeping.
You may request data deletion by writing to support@risinghigh.in.
Once deleted, your account or service access will be permanently closed.

Your Rights

You may request:

• Access to personal data
• Correction of inaccuracies
• Deletion of your information
• Restrictions on processing
• Withdrawal of consent
• Copies of your data

All requests can be emailed to support@risinghigh.in.

Cookies & Website Tracking

Our website may use cookies for:

• Improving user experience
• Analyzing site traffic
• Personalizing content

You may disable cookies via browser settings, though some features may not function properly.

Sharing of Information

We only share data with:

• Authorized team members assisting in service delivery
• Tools required for providing services (Zoom, Google Forms, WhatsApp, Canva, Analytics tools)
• Legal authorities if mandated
• Hiring partners only with your explicit permission
• Platforms used for payment processing (without storing card details)

We never sell or rent your data to third parties.

Minors

Rising High does not knowingly collect data from individuals under 18 years without parental consent.
Parents must authorize participation for any student programs.

Third-Party Links & Tools

Our services may link to external websites or tools.

We are not responsible for:

• Content on third-party sites
• Their data practices
• Their security measures

Please review their policies separately.

Policy Updates

We may update this policy periodically.
Latest version will be available on our website or via request.

Contact Information

For privacy-related inquiries:
Rising High
Email: support@risinghigh.in
Website: www.risinghigh.in